It’s been some tough last few days for Mitsu.in registrants , we are providing the details in the sequence we have noticed them. Clearly the domain name registrants are impacted by this one to some extent.
How it’s unfolded over last few days?
26th October : Few domain name registrants has posted in social media groups and forums that they cant modify / update the domain name servers details or unlock their domain names in the Mitsu.in registar. Few domain name registrants has contacted the Mitsu.in support. Mitsu.in support team has provided a response that “We are working closely with the registry to understand the nature of the issue and very likely its a technical glitch. We will revert to you once we have further updates”
27th October: Few members in social media private groups and domain name forums has posted the registrant name is changed to “NIXI Holding Account (R189-AFIN)” from “Mitsu” , this has triggered a panic situation among domain name registrants
28th to 29th October: Mitsu.in support team couldn’t provide the exact details of this action and neither NIXI team is available to respond as it was a weekend and also few of the NIXI officials are attending ICANN Conference in Abu Dhabi.
29th October: Domain Name Owners Association of India (DNOAi) has issued a statement in social media groups that the domain names are safe they are working with the NIXI to protect the rights of domain name registrants
30th October – All impacted domain name registrants has received the below published email from NIXI.
30th October – Some of the Domain Name registrants has contacted the registrty support team requesting the “Auth Codes” as stated in their email. An automated ticket has been created and the same has communicated to respective registrants.
31st October – Registrants are waiting to receive the authentication codes from IN registry or allowing them to move their domain names to the choice of their registar.
We sincerely hope this will close amicably. It is quite unfortunate incident, a very long standing registar of .IN extension is impacted along with the registrants. We don’t have the facts behind why this action has taken by NIXI? We sincerely believe the truth will be shared to all the registrants in a transparent way one fine day.
Registry, registars, resellers and domain name registrants together make a strong ecosystem of any extension. A strong extension need a strong ecosystem. Please dont get panicked for now, at times the time is the only medicine to heal. Let’s give a bit of time for both registar and registry to work together to resolve this issue amicably. We sincerely believe none of the users names will be impacted and .IN registry certainly protects the rights of registrants.
We are sharing the email received from NIXI to all of the impacted registrants for your quick reference.
“Dear Registrant / Customer,
This is to inform that the registrar account of your current registrar – Mitsu Inc. has been terminated by National Internet Exchange of India(NIXI) which manages the .IN Registry.
In view of the termination, your registrar will not be able to provide you any domain management services for .IN or .भारत (in all supported languages).
In order to protect your rights and commercial interests,.IN Registry hereby informs you to transfer your domain(s) to an alternate Accredited Registrar of .IN Registry of your choice. Please view the link below for the list of registrars – https://registry.in/Accredited_Registrars
You may contact your preferred new registrar on your own for transferring your domain(s) and follow the process as may be advised by the new registrar.
Meanwhile to maintain continuity, .IN Registry is taking over the control of your domain names and if you require any changes to your existing contact details or Nameserver associated with your domain name, you are requested to send an email from your registrant email id, as reflecting in whois records to email@example.com.
While moving to a new registrar, you are requested to contact .IN Registry to obtain your domain authorization or “AUTH CODE” – which will be required by the new registrar to initiate transfer of your domain(s).
You are requested to complete the transfer process in the next 15 days from the date of this email. If not, .IN Registry will initiate its own process to transfer your domain to another registrar as may be determined by .IN Registry.
National Internet Exchange of India (NIXI)
Support Email: firstname.lastname@example.org”